Privacy Policy and Cookies

Privacy Policy and CookiesUpdates

We reserve the right to update this Privacy Policy to align with evolving legislative or jurisprudential requirements and address changing business needs. Any modifications or updates to this Privacy Policy will take effect immediately upon their publication on the website. Therefore, we encourage users to periodically review this Privacy Policy to stay informed about any changes.

This Privacy Policy will always be readily accessible on our website, ensuring that data subjects can consult it at any time. Should you have any doubts or questions concerning this Privacy Policy, our dedicated Customer Service Team is available to assist you. You can reach out to us via email, as provided on our "Contact Us" pages, or by utilizing our Contact Form.

We are committed to maintaining the utmost transparency and ensuring that your privacy concerns are addressed effectively. By keeping this Privacy Policy up to date and easily accessible, we aim to provide you with the necessary information to understand how your personal data is collected, used, and protected.

Data Privacy and Confidentiality

At our organization, safeguarding the privacy and confidentiality of the personal data we collect from users is paramount. This data is exclusively used to facilitate the visa process. The information we gather may encompass the applicant's name, email address, mailing address, contact number, personal details, and related inquiries. Be assured that all these details are treated with the utmost confidentiality and are not disclosed to any unauthorized parties.

To ensure transparency and compliance with data protection regulations, we encourage all applicants to carefully review our Privacy Statement before utilizing our website. This statement outlines the specific practices we adhere to in order to safeguard your personal information and provides details on how we handle, store, and process the data collected during the visa application process.

By acquainting yourself with our Privacy Statement, you can make informed decisions regarding the sharing of your personal data with us. We are dedicated to upholding the highest standards of data privacy and security, striving to provide a trustworthy and reliable visa application experience for all our users.

Data Collection and Privacy Policy

We want to assure our users that the data collected during the visa application process is securely stored in our company database. This data may include personal details such as date and place of birth, passport number, visa issue and expiry dates, supporting documents, phone and email address, permanent address, cookies, connection logs, IP address, and payment records. It's important to note that this data is collected and used solely for the purpose of completing the visa application process, following the guidelines provided in the application form and industry standards.

To ensure transparency and compliance with data protection regulations, we strongly recommend that all users familiarize themselves with our Privacy Policy. Our Privacy Policy outlines the information gathering procedure, as well as the specific measures we take to protect and secure the data collected from users. It's essential for users to stay updated and informed about our Privacy Policy to understand how their personal data is handled and processed.

Additionally, when users interact with us through the Site, we may collect personal data and other information as described in further detail below. This enables us to provide personalized and efficient service while maintaining the utmost respect for user privacy.

By staying informed and updated on our Privacy Policy and information gathering practices, users can ensure a secure and informed visa application process. We are committed to safeguarding the privacy and security of our users' personal data and strive to provide a reliable and trustworthy service.

Collection of Personal Data and Consent

At the Company, safeguarding your Personal Data is our top priority. We collect Personal Data from you on a voluntary basis, typically when you reach out to us with inquiries, participate in surveys, register for access to our services, or utilize specific services such as visa or Health Declaration processing. This information is gathered through secure HTTPS forms or our support channels, including email, online chat, or phone.

The Personal Data we collect is essential for processing travel visas and may encompass various details such as email address, phone number, arrival date, port of arrival, reason for travel, home address, country of address, name, last name, date of birth, city and country of birth, citizenship, gender, passport number, passport issue and expiration dates, passport place of issue, passport photo, passport information page scan, religion, family information (parents' and spouses' names, last names, place of birth, country of birth, and profession), professional details (occupation, employer name, and address), and destination address.

Whenever we gather Personal Data, we make sure to provide a link to this Privacy Policy for your reference. By willingly providing us with Personal Data, you consent to its usage in accordance with this Privacy Policy. Should you opt to share Personal Data on this Site, you acknowledge and agree to the potential transfer of such data from your current location to the Company's offices and servers, as well as authorized third parties involved in visa processing.

At the Company, we adhere to the highest standards of data security and confidentiality. We handle your Personal Data with the utmost care and implement appropriate measures to safeguard it. Your privacy is paramount to us, and we are dedicated to delivering a secure and dependable experience when using our services.

Retention and Consent Withdrawal of Personal Data

At the Company, we are committed to maintaining the privacy and security of your personal data. We will retain your personal data only for the duration necessary to fulfill the purposes for which they are being processed. Once those purposes have been fulfilled, your personal data will be securely blocked and kept until the Company has fulfilled its legal obligations and met its business needs, objectives, and strategies.

For instance, your personal data may be retained to address and defend our legitimate interests in relation to any claims associated with the Services provided. It will also be kept until we have responded to your request for information or a refund. Additionally, personal data may be retained for the completion of investigations into identified fraudulent or illicit activities. The information collected through cookies will be retained as long as you have not revoked your consent.

Upon the conclusion of the necessary retention period, your personal data will be securely deleted from our information systems to ensure compliance with data protection principles.

Furthermore, if you have provided us with your consent to process your personal data for specific purposes, you have the right to withdraw your consent at any time. Once we receive your withdrawal request, we will promptly delete your personal data from our records, ensuring your preferences are respected.

We are dedicated to safeguarding your personal data and complying with applicable data protection laws. Should you have any inquiries or require further information regarding the retention of your personal data, please do not hesitate to contact us.

Disclosure of Personal Data to Third Parties

We may disclose your personal data to various third parties, including but not limited to:

  1. The Government of the Country you are planning to visit, as they have the authority to approve or deny Electronic Travel Authorization applications.
  2. Credit and debit card companies, as necessary, for payment processing and fraud prevention purposes.
  3. Public bodies, administrative or judicial authorities, and law enforcement agencies when required by applicable laws and regulations.
  4. Law firms, in order to address claims related to our Services and protect our legitimate interests.
  5. Technology service providers who host our information systems and provide us with tools and technical support.
  6. Suppliers who assist us in delivering our Services effectively.

We ensure that any disclosure of personal data to these third parties is done in compliance with applicable data protection laws and regulations. Your privacy and the security of your personal data are of utmost importance to us. If you have any concerns or questions regarding the disclosure of your personal data, please feel free to contact us.

Secure Online Payments

In order to provide convenient payment options, we have integrated an online payment tool on our website. We accept payments through various channels, including banks, PayPal, and major credit cards such as Visa and Mastercard. We strive to offer our clients a comfortable experience by facilitating payments through credit cards, PayPal, and direct online bank transfers. When processing online payments, the personal and financial details of our users, including credit card information, are securely transmitted to our trusted partners, such as PayPal.com.

To ensure the utmost security of online transactions, we employ industry-standard security measures. Authentication and credit card processing are conducted using Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology. This encryption technology safeguards the confidentiality and integrity of your payment information during transmission.

We are committed to maintaining the privacy and security of our users' financial data. Rest assured that all online payment transactions are handled with the highest level of protection and adhere to strict industry standards.

If you have any questions or concerns regarding online payments or the security measures we have in place, please feel free to contact our customer support team.

Please note: We do not assume responsibility for any privacy policies or practices of third-party payment gateways.

Website Update Notification

We retain the right to modify or amend this website without prior notice. To remain informed about any updates or changes, we encourage you to visit the website regularly. By checking the site periodically, you can stay informed about alterations to its content or features.

Our goal is to offer accurate and current information on this platform, and we appreciate your understanding and cooperation in staying informed. If you have any questions or concerns regarding the website's changes or updates, please feel free to reach out to us.

Thank you for your attention and continued support.

Cookie Usage Notice

To ensure seamless browsing on our website and offer you an enhanced user experience, we utilize cookies. Cookies, small data blocks created by a web server and stored on your device by your browser, enable us to personalize features and improve functionality. By continuing to use our website, you consent to the use of cookies as outlined in our Privacy Policy. For detailed information on cookie usage and management options, please refer to our Privacy Policy. You have the option to decline cookies if you wish. We prioritize your privacy and are committed to transparent data practices. If you have any questions or concerns, please consult our Privacy Policy or reach out to us for assistance.

Disclaimer and Terms of Use

Although we endeavor to offer accurate information, travel visa and passport requirements undergo frequent changes. Complete accuracy cannot be guaranteed at all times. Processing times and charges provided are intended for guidance only. We strongly recommend verifying visa requirements with the relevant authorities and confirming travel arrangements after the visa or passport is issued. For Terms and Conditions, please visit our website. We appreciate your understanding.

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